Contact Swaledale Country Holidays

Gorgeous Holiday Cottages in the Yorkshire Dales

Swaledale Country Holidays
Privacy Policy

The new General Data Protection Regulation (GDPR) data privacy law will come into force on 25th May 2018 and we have therefore updated our Privacy Policy to reflect the new legislation.

We fully respect your right to data privacy and appreciate that you are entrusting us with your personal information. Therefore we want to make it clear how we use and protect your data:

BOOKINGS

We require information to create and fulfil a booking such as your name, address, email address and telephone number. We store this information in our online booking system as well as a paper copy for administrative and accounting purposes.

PAYMENTS

If you choose to pay for your holiday by debit or credit card over the phone, we will process your payment then destroy the paper version of your card information. Neither will we retain your card information in our online booking system.

If you book online via our SuperControl Ltd online booking system, we will not have access to your payment details. Please note SuperControl Ltd may retain your information in line with their own privacy policy.

COMMUNICATING WITH YOU

We use the information you have given us to communicate with you by email or by phone in connection with your enquiries or bookings.

We would also like to keep in touch with you by email to share relevant news and details of any late deals/special offers. If you prefer not to hear from us, simply press the Unsubscribe button in any email we send you or contact Chris Mitchell at enquiries@swaledalecountryholidays.co.uk and ask to be removed from our mailing list. We will action your request immediately.

SHARING INFORMATION

We do not share your information with anyone outside Swaledale Country Holidays unless required to do this by law in exceptional circumstances such as an insurance claim, legal claims, governmental request, illegal activity or fraud.

KEEPING YOUR INFORMATION SAFE

We use password-protected computer systems to keep your data secure online.

We store paper records in locked filing cabinets.

EMBEDDED CONTENT

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

COOKIES

We use cookies to improve your browsing experience, and for analytics – which helps us monitor the effectiveness of the website.
You will be asked to agree to the use of cookies when you visit our website. You can see more details on our Cookie Policy page